How To Register For Dewa

New DEWA business relationship (Movement-in)
Transfer of DEWA account (Move-to)
Deactivation of DEWA business relationship (Motion-out)

Dubai Electricity and Water Authority (DEWA) is the official electricity and h2o supply company in the city. When you movement into a new place in Dubai, one of the outset things to do is activating the water and electricity services. At that place is a streamlined system for applying for a new DEWA account or moving/transferring your account to another property. Here is our complete guide to opening or moving your DEWA account in Dubai.

HOW TO SET UP A NEW DEWA ACCOUNT IN DUBAI (MOVE-IN)?

A woman plugging off an extension wire power switch to save electricity in Dubai — *DEWA supplies electricity and water to households and businesses in Dubai*

There are two means to gear up up a new DEWA connection in Dubai. Customers can either choose to set up the connexion online or they tin can just walk into 1 of the Customer Happiness Centres for a new account.

Kickoff let's talk over the procedure for a new DEWA account setup online.

HOW TO SETUP A DEWA ACCOUNT ONLINE?

Activation of Electricity and Water (Move-in) is a fast and user-friendly procedure. You can simply follow these steps to Move-in a DEWA account.

STEP 1: ONLINE Application SUBMISSION

To set a new DEWA business relationship you lot tin can visit the official DEWA website, navigate to the section for Activation of Electricity and Water (Move-in). You might be required to use a login for all online requests.
New customers tin can choose the appropriate option from the Customer Blazon dropdown carte du jour. The options on the menu include Expatriate, GCC National, Investor and UAE National.
In the next field, select the Account Type. This tab has two options to cater to owners and tenants.
If you're a tenant, you lot have to include the Ejari number for the premises. Please note that some commercial Free Zones in Dubai are exempt from Ejari and so, click on I don't accept Ejari if you are in a Complimentary Zone expanse.
If you lot reside in a Costless Zone y'all have to provide other information including the Tenancy Contract Number, Contract Start Date, Contract Stop Appointment, Contract Value, No. of Rooms and premise numbers.
Include the DEWA premise number.
In one case you take provided all the required data, click on Go along and follow the steps to complete your new Move-in DEWA business relationship.

Step 2: SUBMIT THE DOCUMENTS REQUIRED

These are the documents required to apply for a new DEWA account in Dubai.

Homeowners in Dubai are required to present a valid Championship Deed
Emirates ID of Dubai residents
Trade Licence (for commercial and industrial customers)
Passport copy for GCC Nationals or Investors

Pace three: PAY THE FEES AND OTHER SERVICE CHARGES

To complete the registration process, customers demand to pay the new DEWA account activation fees in Dubai. These charges include:

SECURITY DEPOSIT

A security eolith of AED 2,000 for an apartment in Dubai (residential premises)
A security deposit of AED 4,000 for a villa in Dubai (residential premises)

ACTIVATION CHARGES

AED 100 for connecting electricity and water (small meters)
AED 300 for connecting Electricity and water meters (large meters)
AED 10 for registration
AED 10 for knowledge fee
AED 10 for innovation fee
Thukher and Sanad cardholders are entitled to a 50% disbelieve on activation charges
Please note that VAT will be charged every bit applicable

Pace 4: SERVICE RESUMPTION

Once the registration and fee payment is completed via the online application for a new DEWA activation account, customers tin can expect the supply to be activated within 15 hours.

HOW TO Utilize FOR A TRANSFER OF ELECTRICITY/Water (MOVE-TO)?

A person plugging in a switch after DEWA account transfer in Dubai — *Tenants or homeowners can easily transfer their DEWA account*

If you're moving to a new home in Dubai, you can easily transfer your DEWA business relationship to the new address. The arrangement is called "Transfer of Electricity/Water (Move-To) Service". The application tin can be submitted online or by visiting the Client Happiness Centres.

PROCEDURE FOR ONLINE Application FOR DEWA Account (MOVE-TO)

Pace one: SUBMIT AN ONLINE APPLICATION

To transfer your existing DEWA account in Dubai to a new address, the first affair y'all have to do is log in to your DEWA account. Y'all can apply your DEWA ID or UAE Pass to log in.
Enter the new Ejari and Premise Number of your new residence.
It's essential to include the Contract Business relationship Number for your current residence from which you plan to move out from along with the move out appointment.
The electricity and h2o supply for your quondam address will exist deactivated on your move out date.

Step ii: Rail YOUR Awarding

After successfully submitting the application for a movement-out or transfer of your DEWA account in Dubai, you will receive a reference number to track the awarding status. If you are using the online service, use your ID and countersign to check the condition of your DEWA business relationship.

STEP iii: ACTIVATION OF THE Motility-TO DEWA ACCOUNT

After your application is processed yous will receive a welcome email and an SMS to inform you of a successful DEWA account move-to activation on your new address. Use the official DEWA website to check the updated information.

PROCEDURE FOR MOVE-OUT ACTIVATION THROUGH Customer HAPPINESS CENTRES

Customers can also apply for a transfer of their DEWA account in Dubai to a new accost past visiting any of the Client Happiness Centres in the city. Here'due south the procedure to transfer your DEWA account.

The first stride is to notify DEWA of your account transfer by paying a visit to whatever of the Customer Happiness Centres.
Request for an application form. Fill it out with all the required fields with updated and authentic data.
The form will crave you to enter the Ejari Number of your new residence including the premise number.
Include the Contract Account number of your current abode forth with the move-out engagement.
After submitting the application. Track the progress using the reference number provided.

SECURITY DEPOSIT TRANSFER AND PAYMENT

Whether you apply for the move-out procedure through the online portal or via the Customer Happiness Centres, the rules for security deposit and payment are the same.

Settle whatsoever outstanding dues for your current residence.
The security deposit already paid on your existing habitation volition be transferred to your new address.
If the new address requires more deposit i.due east. if y'all are moving from an flat to a villa, so the departure in the security deposit volition need to be paid through any of the available payment channels.
The supply for your new residence will be activated on payment of the outstanding security deposit if any.

DEACTIVATION OF DEWA ACCOUNT OF ELECTRICITY/WATER (MOVE-OUT)

You tin also deactivate your DEWA account if you wish to get out your domicile. If you are moving out of your dwelling, you can follow these steps to end or deactivate your DEWA account in Dubai.

ONLINE PROCEDURE FOR DEWA DEACTIVATION (Movement-OUT)

Woman turning an air conditioner on after her DEWA account in Dubai is activated — *It's easy to go a DEWA account in Dubai and it tin also be transferred or deactivated in easy steps equally well*

Use your DEWA User ID or the UAE pass to log in.
Select the 10-Digit DEWA Contract Account number for which the asking is to be made.
Pay your outstanding bill amount (if any).
Select your motility out date as the electricity and water connection volition be deactivated on the date y'all mention and the staff will arrive to take your final readings.
In the side by side step, cull the method of security deposit refund. Customers can opt for a bank transfer, cheque or become the corporeality through Western Union.
Then you lot will need to submit your application.
The final beak will be processed within 24 hours, and the customer volition receive the final bill on their registered electronic mail ID.

ONLINE Process WITHOUT LOGIN

Enter your ten-digit DEWA Contract Account number and 9-digit DEWA premise number.
A one-fourth dimension-password (OTP) will be sent to your registered email or registered mobile number.
Enter the OTP in the field provided.
Pay your outstanding neb amount (if any)
Select your motion out appointment as the electricity and h2o connection will exist deactivated on the appointment you mention and staff will make it to accept your terminal readings.
In the adjacent pace, cull the method of security deposit refund. Customers tin choose between banking company transfer, cheque or Western Union.
The final bill will be processed within 24 hours after submitting the application on the registered email ID.

DEWA Move-OUT Account FEES

Here is a list of the deactivation charges for a DEWA business relationship in Dubai:

AED 100 for disconnecting electricity and water for minor metres
AED 300 for disconnecting electricity and h2o for large metres
AED ten cognition fee.
AED 10 innovation fee.
Thukher and Sanad cardholders are entitled to a 50% discount on deactivation charges.

That'south all for our detailed guide to the DEWA account in Dubai. Customers can utilize for a new connexion, transfer an existing connectedness or deactivate a connexion. Similarly, there are unlike ways to pay DEWA bills in Dubai including the smart app.

Similar to DEWA, there is Sharjah Electricity and Water Authority to facilitate the patrons of the region. Whether you're living in a flat or a villa in Sharjah, SEWA will provide you these basic utilities.